The metro rail system has surely helped arrest the levels of various pollutants in the cities where they are currently operational and has enabled faster method of travel, but it has a long way to go. The fact is that the metro is still heavily dependent on the existing local transportation in the city for its commuters to reach their final destinations. People need to change from a metro to a bus or an auto-rickshaw or a cab to reach their place of work or stay.
But things look good. There have certainly been positive developments that have taken place in the last three decades that the metro has been running in India.
- Way back when the metro started operations in India, regular passengers had to stand in long queues from morning hours till late evenings to buy the token for travelling daily. Things changed for the better when the smart card was introduced for the daily travelers. Now with the online facility of metro recharge things have even got better.
- Metro’s own passenger buses also called the feeder bus service was introduced that operate from fixed depots near metro stations (only selected ones) and have a fixed route where passengers can get dropped. For this passengers need to buy chargeable tickets depending upon the kilometers that they would be travelling.
- At the beginning of this year, the Delhi Metro Rail Corporation (DMRC) in conjunction with the Delhi Transport Corporation (DTC) started the ‘Common Utility card’ that is actually the Delhi metro recharge smart card that would work in 250 select buses in the city along with the metro travel. The project was started as a trial where the smart card needed to be tapped on an electronic ticketing machine placed inside the bus for generating a ticket. This machine could also be then used for revealing the balance in the metro recharge card. The financial transaction behind the scene is that the money deducted goes into the DMRC account which is then transferred to the government through the Reserve Bank of India’s permission.
- When demonetization happened in India in November 2016, the Delhi Metro Rail Corporation (DMRC) was one of the first to increase the metro recharge value from Rs. 1000/- to Rs. 2000 to facilitate customers to handle currency note shortage problem and use the new currency notes of Rs. 2000/-.
- The metro recharge is 100% safe and secure when done online whether it is done via the service provider’s official website or the reseller’s website and This is because encryption technology is used at the backend to protect the customer’s personal details and financial information like name, bank account details, password, card details and similar points.
- The metro smart cards are valid for a period for one year from the date of purchase or from the date of last recharge. On returning back the metro cards, the security deposit of Rs. 50/- is refunded back to the customer.